What we do
We provide free, confidential case reviews. After you describe what happened, a specialist reads through your submission, asks any clarifying questions, and explains what next steps are realistic in your situation. Depending on the case, that might include preserving evidence, reporting to the appropriate authority, on-chain tracing for crypto-related incidents, or referral to a qualified professional in your jurisdiction.
What we are not
- We are not a bank, exchange, or wallet provider.
- We are not a regulator or law-enforcement agency.
- We are not a licensed law firm in every jurisdiction we serve. Where legal representation is required, we refer to qualified counsel.
- We will never ask for your seed phrase, private keys, exchange password, or remote access to your device.
- We will never ask you to send cryptocurrency, gift cards, or wire transfers up front to "release" or "tax" recovered funds.
What we believe
Honesty over hype
No guarantees, no inflated stats, no pressure tactics.
Privacy first
Encrypted intake. Your details are used only to review your case.
Realistic guidance
We tell you what is and isn't likely — even when it isn't what you hoped to hear.
Human review
Every submission is read by a specialist, not just a script.
Company information
Reclaim
1209 Orange Street, Wilmington, DE 19801, United States
Email: hello@mercer-safe.group
Phone: +1 (888) 555-0142
How we are funded
Initial case reviews are free. If further work is appropriate, fees are agreed in writing in advance. We are funded by clients who choose to engage us after that conversation — never by hidden commissions or upfront "release" payments.